Surgical Services - Baystate Health

Req#: R37451
Category(s): Allied Health Clinical Professional, Surgical Services
Full Time / Part Time: Full-Time
Shift: Second

Sterile Processing Service Coordinator

Location: BMC Campus, Springfield, MA
Schedule: 2nd Shift

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a dedicated Sterile Processing Service Coordinator to join our team in Springfield, MA.

As Western Massachusetts’ only academic medical center and tertiary care provider, Baystate Health is proud of its long-standing tradition of continuous learning, improvement, and commitment to equity and respect for all patients and staff. We strive to increase diversity across our organization and deliver compassionate, comprehensive care to every community we serve.

Position Summary

The Sterile Processing Service Coordinator is an experienced leader who combines technical expertise in sterile processing with strong mentoring and team leadership skills. This role encompasses the full scope of responsibilities for Sterile Processing Technicians Levels I, II, and III, while also serving as a resource for education, quality assurance, and operational leadership.

As an expert in sterile processing standards, including AAMI guidelines, this coordinator:

  • Provides mentorship and education to technicians across all levels

  • Leads charge responsibilities and serves on-call as needed

  • Drives continuous quality improvement and participates in hospital-wide initiatives

  • Ensures compliance with regulatory standards from OSHA, DPH, Joint Commission, AAMI, and AORN

  • Collaborates closely with surgical services to meet department and customer needs

Key Responsibilities

  • Demonstrate advanced knowledge and consistent application of sterilization standards and practices.

  • Assume charge role and on-call duties, ensuring full accountability for assigned services.

  • Precept and mentor Sterile Processing Technicians, facilitating ongoing education and compliance with policies.

  • Stay current with surgical specialties, emerging technologies, and industry trends to inform staff development.

  • Prioritize, organize, and coordinate daily workflow and technician assignments to optimize efficiency and meet customer demands.

  • Maintain, audit, and analyze decontamination, sterilization, and equipment maintenance records; troubleshoot and report equipment malfunctions.

  • Collaborate with OR leadership regarding equipment purchasing, inventory levels, and utilization.

  • Model and uphold Baystate Health’s core values: Trust, Respect, Integrity, Communication, and Collaboration.

  • Apply critical thinking and sound judgment in problem-solving and escalating issues as appropriate.

  • Effectively communicate operational updates and procedural changes to staff through multiple channels (verbal, written, electronic).

Qualifications

  • High School Diploma or GED required

  • 3–5 years of experience in sterile processing, with comprehensive knowledge of operating room instruments and protocols

Preferred Skills and Competencies

  • Experience as a surgical technologist or equivalent sterile processing experience with demonstrated leadership ability

  • Proficiency in computer applications, medical terminology, anatomy, and physiology

  • Expert-level skills in sterilization techniques, decontamination, instrument assembly, and case cart preparation

  • Strong communication, mentoring, and team leadership skills

Why Baystate Health?

We are dedicated to helping you build the career you deserve in an environment that supports growth, respect, and diversity. Join us and be part of a team committed to excellence in patient care and professional development.

Compensation Philosophy

Baystate Health offers a competitive total compensation package including pay, benefits, and employee recognition programs. Compensation is determined by factors such as experience, skills, education, certifications, and organizational needs. The base pay range does not include our comprehensive benefits package or potential incentive payments.

Ready to advance your career with Baystate Health? Apply today — YOU belong here!

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Certified Sterile Processing Technician – OtherOther

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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