Pharmacy - Baystate Health

Req#: R21181
Category(s): Allied Health Clinical Professional, Pharmacy
Full Time / Part Time: Full-Time
Shift: First


We are looking for a Certified Pharmacy Technician to join our Pharmacy team at Baystate Franklin Medical Center!

$4,000 sign on bonus! (Minimum 1yr pharm tech experience) (Only external applicants qualify for sign-on bonus)

Resume required with application


  • 40 hours, First shift
  • Rotating weekends and holidays
  • Greenfield, MA


  • MA Pharmacy Tech Registration Required

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

  • More than 200 physicians on active and courtesy staff
  • More than 24,000 Emergency Department visits annually
  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service
  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
  • Franklin Medical Center joined Baystate Health in 1986

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers

All correspondence can be directed to:

Cole Courtemanche, Healthcare Recruiter


Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

The employee is expected to obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services.

The certified pharmacy technician III is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g., carousel) and cabinets (e.g., Pyxis machines) as well as various medication trays and carts.

Additionally, these team members support sterile compounding (USP 797) activities and Hazardous Sterile Compounding (USP800) to support oncology patient care in the acute care or outpatient setting.

The certified pharmacy technician III team members are expected to understand significant job responsibilities and performance factors that help meet the mission and vision of the department and organization. This includes a strong dedication to the following vital behaviors which impact the patient experience:

  • Customer service
  • Teamwork
  • Attendance 
  • Thorough understanding of drug distribution workflows focusing on medication safety, quality, and value.
  • Dedication and commitment to understanding, identifying, and participation in quality improvement initiatives 

Job Responsibilities: 

1) Distributive Pharmacy Services:
Demonstrates thorough knowledge and understanding of the various roles, duties, and responsibilities of pharmacy technicians and pharmacy operations in the organization to perform these functions associated with their roles to support the drug preparation and distribution system per regulatory and compliance standards. The Certified Pharmacy Technician III is expected to support the functions of the Certified Pharmacy Technician II duties and responsibilities, including central pharmacy drug distribution (e.g., carousel), automated dispensing cabinets (e.g., Pyxis), fundamental non-sterile compounding (USP 795), sterile compounding (USP797).

2) Dedication to Quality/Safety

Understands the BH pharmacy locations and shifts and is familiar with the expectations of the technician role and various specialty areas/roles.

Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications

Participates in the Unit Inspection process to ensure medication storage areas meet regular requirements and medication inventory is accurate and appropriate for use. 

Participates in medication/safety event reporting and resolutions as appropriate

3) Customer Service & Teamwork: 
Interacts effectively with other members of the department and health care team on a regular basis. 
Maintains attentiveness to the rights of patients and the confidentiality of patient information.
Triages orders, determine priorities, processes orders, and notify the pharmacist as appropriate. 
Communicates effectively with the team and external colleagues.  This includes receiving/referring incoming calls for the department and handling the pharmacy window.

4) Participates in the BH staff development program – Performance Evaluation (PE) and works to meet departmental, professional, and personal goals

5)  Participates in the training and/or orientation of new pharmacy employees as needed

6) Attendance:
The employee is aware of and follows BH attendance policy

7)  USP 797 Sterile Compounding:

The employee demonstrates proficiency in all aspects of sterile compounding and associated automation/technology.  Understands and adheres to all applicable USP797 and associated regulatory requirements related to sterile compounding, including continuing education requirements and testing/validations. 

8) USP 800 Hazardous Sterile Compounding:

Understands USP800 regulations as they relate to hazardous drug compounding and associated PPE requirements needed for use in compounding hazardous medications. Employees support acute care and outpatient oncology patient care.  These employees demonstrate proficiency in all aspects of hazardous compounding workflows, PPE requirements, and associated regulatory requirements related to USP 800, including continuing education requirements and testing/validations.

Required Work Experience: 

1) Previous experience working as a Pharmacy Technician

Preferred Work Experience:

1) 2 years of experience as a Pharmacy Technician in an acute care setting

Skills and Competencies: 

1) Possesses good interpersonal, verbal, and written communication skills

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Certified Pharmacy Technician – Pharmacy Technician Certification Board

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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