IT Engineer, Infrastructure - Baystate Health

Req#: R29512
Category(s): Information Technology/Health Information Management, IT Engineer, Infrastructure
Full Time / Part Time: Full-Time
Shift: First

Summary Description:

LOCATION: Remote work opportunity. (Available Remote States: CT, FL, GA, KA, MA, MD, MI, MO, MS, NH, NC, OH, RI, TN, TX, VT, VA)

SCHEDULE: Monday-Friday 8a-430p

This position is accountable for strategic analysis and design of the corporate storage, disaster recovery, and resiliency infrastructure and processes. Including SAN, Backup/Recovery, and supporting systems. Guarantee timely, efficient, accurate and uninterrupted service in support of an Integrated Delivery System. The position accomplishes the above through a combination of planning, technical analysis and design, and technical management of systems functions consistent with Baystate Health System policies and procedures.

This position is accountable for primary control and efficient utilization of services and infrastructure. The candidate will possess an extensive IT background in current technologies including SAN/NAS, networking, and cloud computing along with the ability to work independently on projects from inception to completion, working closely with vendors and internal clients and other I&T staff.  

This position recommends solutions,services, and procedures for utilization technologies and also monitors compliance of said standards.  The incumbent provides production guideness through troubleshooting and problem resolution.  He/she maintains service levels consistent with agreements.Provides system administration and support for large scale enterprise storage environment.

Job Requirements:

1) This position is responsible for planning functions in support of the following areas: Storage, Backup, and Resiliency technologies.

Upgrades to software and hardware.

Analysis and proposal of changes in anticipation of future needs.

2) This position performs analysis and design functions. Makes recommendations and assure adherence to standards

3) This position performs technical management and administrative functions in the following areas:

To maintain high levels of throughput, adequate security of sensitive functions and applications and efficiency of resource utilization.

Monitors utilization to insure adequate capacity.

Disaster recovery, daily backup and production support plans and procedures, tuning and testing adequacy on a periodic basis.

4) Function as tier 3 support Enterprise Storage Area Network (SAN) environment including fiber channel directors/switches.

5) The incumbent must exhibit strong communication skills since he/she is required to communicate across multiple levels and across both Client and technical communities in a consulting role.  Providing written documentation of environments, procedures for accessing and modifying configurations is an important part of this position’s responsibilities.

6) The incumbent participates in technical committees responsible for development of corporate standards and procedures relative to systems environments.  Also may participate in committees charged with specific objectives to improve and/or recommend changes to physical plant, policies or procedures affecting microcomputer technologies. 

7) Maintain all storage infrastructure documentation, standards, procedures and configurations. Perform routine audits of storage infrastructure.

8) Maintain production change control schedule and participate in change control review process.

Minimally Required Expereince:
Minimum 3-5 years’ experience


  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!


We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Associates of Science, GED or HiSET (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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