Team Member Engagement - Baystate Health

Req#: R23319
Category(s): Human Resources, Team Member Engagement
Full Time / Part Time: Full-Time

Baystate Health, a not-for-profit, multi-institutional, integrated healthcare organization in western Massachusetts is seeking a Senior Director of Diversity, Equity and Inclusion.

Under the direction of the Sr. Vice President, Chief Diversity, Health Equity, and Inclusion Officer, the Senior Director of Diversity, Equity, and Inclusion will be responsible for developing, implementing, directing, and coordinating efforts integral to the vision, strategy, and goals for diversity, equity and inclusion.

Position Responsibilities

  • Collects and assesses internal and external data and information to gauge where the organization is today relative to diversity, equity, and inclusion. Conducts periodic internal diversity assessments/audits through focus groups, manager meetings/interactions, and surveys to understand potential gateways and barriers to embracing and enhancing diversity and inclusion, while promoting and advancing programs and initiatives of equity in care delivery.

  • Ensures diversity, equity, and inclusion is integrated into all enterprise-wide strategies and initiatives and aligns with the Baystate Health Platform.

  • Collaborate with leaders across the organization to embed DEI into all parts of the organization.

  • In partnership with Human Resources, develop content, systems, and structure to integrate DEI strategies and solutions into the employee experience.

  • In conjunction with the ODEI team internal/external training partners, develop and facilitate a comprehensive, multi-modal suite of educational content for effective DEI, cultural humility, and dignity programming and training to ensure effectiveness in patient care delivery practices and creation of an environment of belonging for patients and workforce, inclusive of onboarding, annual education and competency, remediation and coaching, and team-based education.

  • As a member of the ODEI Senior Leadership, support the development of organizational leaders and ODEI members through education, coaching, and training. 

  • Bring content knowledge and expertise to assist in the implementation of enterprise-wide/department action plans, education, evaluation of DEI-related goals. Provide leadership in the assessment, monitoring, adjustment, and enhancement of initiatives as necessary to ensure progressive movement in DEI activities.

  • Provide support for the continued evolution and innovation of Business Resource Groups, Inclusion Council, and future DEI affinity-based groups, empowering staff, leaders, and faculty to lead the execution of affinity-based DEI initiatives and programming across the enterprise to include all employees, clinicians, faculty, and trainees. 

  • In conjunction with the SVP/CDEIO and internal/external partners, create evaluation tools and metrics to measure the impact of DEI initiatives, actions, and strategies. 

  • Partner with Marketing, Communications, and Strategy to ensure the creation of communications/messaging, branding, and media that are reflective of Baystate Health’s commitment to dignity and diversity, equity, and inclusion for patients, families, employees, faculty, and staff across the enterprise and within the communities served.

Baystate Health’s mission is to improve the health of the people within the community every day with quality and compassion. Confronting racism and bias behaviors is critical to achieving this mission while being committed to fostering an environment of diversity, inclusion, and cultural competence where all employees are appreciated, fully engaged, and motivated to achieving the mission.

Experience and Qualifications

  • Excellent communication skills and confidence partnering with all levels of staff Demonstrable skills in developing and executing a diversity, equity, and inclusion strategic plan, which promotes the organization and its mission.

  • Ability to build and foster productive relationships with team members, co-workers, customers, suppliers, and other business and community contacts.

  • Experience managing teams.

  • 10 years professional experience with 5 to 10 years’ experience leading diversity, equity, and inclusion in a large corporate or health care environment.

  • Proven ability to collaborate on initiatives focused on healthcare disparities, social determinants of health. Experience implementing a strategy/plan and contributing to organizational/operational solutions as a senior leadership level on initiatives focused on DEI, healthcare disparities, social determinants of health.


Masters’ degree preferred; Bachelor’s degree required

Diversity Certificate/Certification

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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