Radiology/Imaging - Baystate Health

Req#: R27840
Category(s): Allied Health Clinical Professional, Radiology/Imaging
Full Time / Part Time: Part-Time
Shift: Second

Part Time 24 Hours: 11:30 AM – 8:00 PM, Every Weekend


  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health


Under the supervision of the radiologic technologist, this position is responsible for assisting the technologists, residents, and radiology attendings in exam rooms, and with guided interventional procedures. This position also calls patients from the waiting room into the changing area as well as prepares/explains the procedure to the patient according to departmental and hospital procedure.  The technical assistant performs a variety of patient care and clerical duties, while aiding patients, technologists, and radiologists. The technical assistant demonstrates excellent communication skills and effectively works with all staff.

Job Responsibilities:

1) Managing the Patient Experience:

Greets patients promptly in warm, friendly manner demonstrating appropriate amount of interest or concern.  Smile, make eye contact, use welcoming language (hello, welcome, how can I help you today).  Gather and/or verify patient demographics as needed.

Maintain a clean patient and working space.  Direct patient and family members to restrooms and other amenities.  Check to see if there is any other way you can assist.  Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers.

2) Practices the BH operating principles of Trust, Respect, Integrity, Collaboration and Communication.

3) Maintains patient confidentiality consistent with hospital policy.

4) Knowledge of lifting mechanics and proper moving techniques. Is responsible for assisting in the transfer of patients on and off stretchers, beds, wheelchairs, and other as needed.

5) Technical assistant will keep patients informed of wait times, assisting and accompanying patients where possible, and as appropriate.

6) Performs terminal cleaning, and surface cleaning in accordance with the hospitals infection control practices and policies.

7) Observes all health and safety requirements including body substance precautions.

8) Assist patients as needed to bathroom or with urinal or bedpan.

9) Participates in department and team projects as requested and communicates effectively with team and patients.

10) Is skilled in handling transport, lifting, sliding, oxygen tanks, and IV poles as needed.

11) Is skilled in the use of all necessary computer software such as, but not limited to, Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, Synapse, etc.

12) Assists with supplies and inventory. Properly puts stock away, as well as fills and empties laundry bins as needed.

13) Maintains yearly In service validations. Attends departmental staff meetings.

14) BLS certification from AHA is required within 30 days of hire.

Required Work Experience:

1) None

Preferred Work Experience:

1) Medical Terminology and previous patient care.

Skills and Competencies:

1) Excellent verbal communication and computer skills. 

2) Exceptional customer service skills.

3) Knowledge of lifting mechanics.

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.            

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!


We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required), High School Diploma (Required)


Basic Life Support – American Heart Association, Certified Medical Assistant – Other, Certified Nurse Aide – Other, Emergency Medical Technician (EMT) – Basic – National Registry of Emergency Medical Technicians

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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