Laboratory - Baystate Health

Req#: R21102
Category(s): Allied Health Clinical Professional, Laboratory
Full Time / Part Time: Part-Time
Shift: Third


Applying a high level of skill and knowledge, performs a variety of duties involving the receipt, assessment, accessioning and preparation of patient specimens for analysis. Verifies specimen identity (type of specimen and patient information), and appropriateness of orders. Accurately accessions the specimen and orders in a laboratory information system and labels the specimen and associated testing components. Performs a variety of procedures which may include inoculation of specimens on to culture media, preparing specimens for microscopic analysis, preparing and loading specimens on to automated specimen processing or testing equipment or other preparatory techniques. Prepares basic laboratory reagents and solutions and may perform certain staining techniques. Archives specimens appropriately and/or ensures appropriate aliquots are delivered to other departments or reference laboratories for further testing as required.. Able to respond to most telephone and other inquiries for laboratory test information, referring calls to other staff as appropriate. Has high level of knowledge of basic laboratory testing, equipment and techniques. Contributes to training of new staff and/or students. Adheres to departmental policies and procedures. May record basic quality control data. Assumes responsibility for operating, maintaining and troubleshooting a complex preanalytic or other automated specimen processing system. Organizes and maintains specimen processing workflow for service and may oversee the work of Prep Tech I and II staff, reporting to supervisor within the service. May participate in special projects (validations, evaluation of new products, etc.).

Job Responsibilities: 

1) Verifies identity, source and appropriateness of specimen for the orders received. Serves as a resource to Prep Tech Level I and II staff and refers questions as required to the appropriate technical staff member. Accurately enters orders into Laboratory Information System and has good understanding of the computer systems utilized within service area. Ensures accurate labeling of specimen and any testing components with patient and test information. Uses high level knowledge of specimen volume/quantity requirements to ensure that appropriate prioritization is applied to order of testing and allocation of specimen to other departments or reference laboratories. As appropriate, is formally trained and has responsibility for packaging and shipping of specimens to external laboratories. Communicates and collaborates with other services to ensure timely, accurate and appropriate specimen allocation and delivery among services.

2) Following departmental procedures and instructions, able to carry out most routine and specialized specimen processing procedures on a variety of specimen types (blood, tissue and other) using manual or automated methods, ensuring proper specimen preservation during all steps (positive identification, time, temperature, sterility, etc.). Uses judgment to select appropriate materials and processing algorithms based upon specimen type and orders. May oversee the work of Prep Tech I staff. Refers questions to the appropriate technical staff member.

3) May perform basic staining techniques such as Gram or other stains. May prepare basic laboratory reagents

4) Uses Personal Protective Equipment appropriately. Through training, has basic knowledge of hazardous chemicals (carcinogens, caustic agents, radioactive materials, and bio hazardous substances. Where required, uses aseptic or sterile technique in handling and preparing specimens. Ensures proper handling and disposal of hazardous waste. Per departmental protocols, properly cleans and decontaminates work surfaces and equipment.

5) Possesses high level knowledge of the laboratory equipment and supplies used in specimen processing, which may include centrifuges, processors, Isoplaters. autostainers. bacteriologic loops and incinerators, incubators, refrigerators and freezers. Assumes responsibility for operating, maintaining and troubleshooting complex automated preanalytic systems or other specimen processing systems, engaging departmental technical or outside resources as required. Applies a high level of troubleshooting skill. Communicates promptly and thoroughly with supervisor, as necessary, regarding technical issues or specimen issues. Responsible for using supplies within established outdates and for maintaining a clean organized and appropriately stocked workstation. Takes note of supply inventory and notifies appropriate staff member when supplies need to be ordered

6) Responsibilities may include maintaining inventory, stocking lab reagents and supplies, filing, copying, faxing or other clerical duties. Answers phone calls with ability to report most lab results with high level of understanding and ability to communicate clearly as well as understand and relay questions accurately. Triages requests for more complex information to appropriate person or service.

7) Prioritizes work per departmental protocols and maintains acceptable level of productivity. May organize workflow and responsibilities for members of a work team. Promptly communicates issues that may affect quality of results, turnaround time or other patient or employee safety issues to the appropriate person.

8) In all communications/interactions, demonstrates good communication, customer service and teamwork skills. In all activities works with a high level of accuracy and attention to detail. Consults with appropriate technical person regarding any questions.

9) Maintains accurate records, quality control or other data. Communicates issues thoroughly, accurately and promptly..


  • High School or GED
  • Previous experience in a laboratory environment desirable

Skills and Compentencies: 

1) Good computer skills

2)  Ability to grasp and retain complex information and apply high level of attention to detail

3)  Assume responsibility for timeliness and quality of work performed

4)  Ability to work in complex, high volume environment and to prioritize tasks appropriately

5)  Ability to work as a team with others

6)  Basic knowledge of lab equipment, chemical and biohazards, personal protective equipment

7)  Possesses excellent interpersonal and organizational skills to work productively in a team environment

8)  Basic familiarity with medical and laboratory terminology

Position is second shift, 20 hours per week, 5-4hr shifts a week, with variable start times between 10:00pm and 12:00am. Rotating weekends and holidays also with variable start times.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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