Medical Practice Other - Baystate Health

Req#: R23564
Category(s): Allied Health Clinical Professional, Medical Practice Other
Full Time / Part Time: Per Diem
Shift: First

We are looking for a Peer Mentor Doula to join our Moms Do Care EMPOWER Peer Mentor Doula​ team here at Baystate Franklin Medical Center!

Resume Required with Application


  • Per Diem
  • Greenfield, MA

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

  • More than 200 physicians on active and courtesy staff
  • More than 24,000 Emergency Department visits annually.
  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service.
  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
  • Franklin Medical Center joined Baystate Health in 1986

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers

All correspondence can be directed to:

Cole Courtemanche, Healthcare Recruiter


Moms Do Care EMPOWER Peer Mentor Doulas (PMD) will provide physical and emotional support to pregnant, postpartum, and parenting people (PPPP) with substance use disorder (SUD) during pregnancy, birth, and postpartum. Doulas will promote recovery by encouraging, mentoring, educating, and connecting PPPP with SUD to resources in the community. They will offer full-spectrum doula services in primary care, behavioral health, home, and community settings. They will provide doula care to participants through pregnancy and postpartum and offer support with referrals and treatment plans offering advocacy and assistance in navigating through the complex needs and services of families in recovery. 

Job Responsibilities: 

1) Will work in collaboration with the MDC EMPOWER team to increase access to services for pregnant, postpartum, and parenting people (PPPP). 

2) Must have the ability to support PPPP with evidence-based practices to address barriers to treatment and stigma.

3) Must have comfort with multiple pathways to recovery from SUD, work within a harm reduction framework and embrace a patient-centered approach that recognizes individualized autonomy.

4) Will demonstrate a willingness to work with clients at any stage of substance use or recovery and assist engagement in harm reduction/ treatment options.

5) Must have the ability to provide feedback without judgment or advice.

6) Must have the flexibility to adapt to changing needs of clients and be willing to work in a variety of settings: hospital, community, medical office, home, court, jail, etc. 

7) Communicates and collaborates with team members on an ongoing basis to discuss and coordinate client care and treatment.

8) Demonstrates ability to maintain effective working relationships with patients, families, and team members.

9) Completes all EMPOWER PLUS Peer Mentor Doula training.

10) Acts as a liaison to EMPOWER PLUS Care Team by attending meetings and collaborating care.

11) Maintains a flexible schedule to work with clients in the community setting.

12) Conducts regular in-person visits during the perinatal period, of increasing flexibility and frequency in the 6 weeks preceding birth and the 8-12 weeks following birth. On-call coverage for labor, birth, and immediate postpartum.

13) Conducts assigned office visits and office hours.  Accompanies clients to provider visits and meetings to offer support, advocacy, and improved access to care. 

14) Able to assist clients in navigating referrals and community resources

15) Maintains accurate and complete client intakes.  Supports clients' completion of and engagement with recovery plans, birth plans, and pregnancy plans.  

16) Maintains neat, accurate, and timely records of client visits and data collection as required by the program.

17) Participates in supervision regularly with Doula Program Manager

18) Notifies the Doula Coordinator and Project Manager of emergent issues, participant crises, and any issues regarding the safety and welfare of program participants.   

19) If assigned to transport clients, must comply with the following requirements:

  • Valid driver’s license with an acceptable driving record. 
  • Maintain a car in good working order with a valid Massachusetts Inspection sticker.  
  • Must provide proof of valid license and insurance to employer annually. 
  • Must complete the annual driver training program.
  • Must report any accident involving a patient to Doula Program Manager

20) Must maintain at least statutory minimum auto insurance: bodily injury to others $20,000 per person/$40,000 per accident; Personal Injury Protection (PIP) $8,000 per person per accident; Bodily Injury Caused by an Uninsured Auto $20,000 per person/ $40,000 per accident and Damage to Someone Else's Property $5,000 per accident.

Required Experience

1) The strongest candidates will have lived experience related to recovery, addiction, family separation, and/or mental health challenges in the perinatal period.

Preferred Experience

1) Previous experience as a birth or postpartum doula

2) Geographic knowledge of Franklin County


1) Ability to maintain effective working relationships with participants, their families, and team members

2) Excellent organizational skills

3) Strong communication and advocacy skills

4) Ability to multi-task and work under pressure

5) Ability to work independently as well as in a multidisciplinary team

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Driver License – Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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