Patient Care Technicians - Baystate Health

Req#: R31220
Category(s): Clinical Support, Patient Care Technicians
Full Time / Part Time: Part-Time
Shift: Third


$1,200 Sign-On Bonus! (Only external applicants qualify for sign-on bonus) (Candidate must have a minimum of one year inpatient experience OR have a current CNA license)

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), and the region's only level 1 trauma center is looking for a Patient Care Technician to join our team!

Resume Required with Application


Flex Team


Part Time Nights, 7 PM – 7 AM – 24 hours per week

Rotating weekends and holidays required


Baystate Medical Center

759 Chestnut Street, Springfield MA


Flex Team PCTs will function in a supportive role to a registered nurse and work collaboratively with the health care team to manage patient care. This position on the Flex Team allows the applicant to gain experience in providing care to a diverse patient population; Flex Team PCTs will float to multiple units in both the adult and children's hospitals based on patient census and staffing needs. Flex Team PCTs report to the Clinical Manager but daily activities will be coordinated by the RN. PCTs will perform direct patient care (hygiene, skin care, mobility, and assistance with elimination needs), obtain and record vital signs, collect laboratory specimens, document intake/output, communicate effectively with patients/staff, promote patient safety and function as a team member within the health system. Adherence to the system and department compliance policies and any and all applicable laws and regulations are mandatory. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities: 

1) Provides age-appropriate care to patients by demonstrating the knowledge of developmental stages for the following age groups and applying developmental theories and concepts when implementing care for patients.

2) Monitors basic physiological parameters: including taking and recording routine vital signs within the specified timeframe as indicated by periodic review of documentation, obtaining and documenting weights/heights, abdominal girths, chest circumference, head circumference (Pediatric Service), consistently reporting any significant deviations in vital signs as outlined in the procedure immediately, and records and reports, any change in patient's normal drainage pattern, i.e. gastric, wound, blood

3) Administers treatments and procedures in accordance with BMC policy/procedure.

4) Assists patients with the elimination of body wastes.

5) Performs POC testing.

6) Assist in the delivery of ancillary services as directed.

7) Communicates effectively with team, patients, and family: interacts with patients in a respectful and informative manner; clearly communicates information related to patient care to the team; recognizes culturally based patient and family needs

8) Is knowledgeable of and initiates emergency procedures

9) Functions as a member of the team by assisting team members with clinical activities, providing feedback related to the team process, and assisting team members with non-clinical activities.

10) Competencies and completion and maintenance of clinical recognition program for career ladder level.

Required Work Experience: 

1) 1 year of experience in a hospital setting

Preferred Work Experience: 

1) PCT experience with both adults and children


  • •    CPR-Basic Life Support of Healthcare Provider required from the American Heart Association
  • •    Patient Care Experience
  • •    Certified Nursing Assistant Certification preferred
  • •    Every other holiday and weekend commitment
  • •    Great interpersonal skills, compassionate care giver and able to work in a fast paced environment a MUST.




Basic Life Support – American Heart Association, Certified Nurse Aide – Other


  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.  

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!


We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.





Basic Life Support – American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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