Patient Care Technicians - Baystate Health

Req#: R17235
Category(s): Clinical Support, Patient Care Technicians
Full Time / Part Time: Per Diem
Shift: Second

We are looking for a Patient Care Technician to join our Med/Surg/Tele  team!


Resume required with application



  • Per diem, ideal candidate should have flexible availability to include evenings, nights, weekends, and holidays
  • Greenfield, MA



  • American Heart Association BLS CPR required
  • CNA License preferred


Patient Care Technician I

  • High School/GED preferred
  • CNA or Healthcare related experience preferred
  • Friendly, outgoing  patient focused  attitude


Patient Care Technician II

  • High School/GED preferred
  • CNA or Healthcare related experience preferred
  • 1 year acute care experience required
  • Friendly, outgoing  patient focused  attitude


Patient Care Technician III

  • High School/GED preferred
  • CNA or Healthcare related experience preferred
  • 3 years acute care experience required with at least one year of experience as a PCT II within the Baystate system
  • Friendly, outgoing  patient focused  attitude




Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

·         More than 200 physicians on active and courtesy staff

·         More than 24,000 Emergency Department visits annually

·         More than 400 babies delivered each year in The Birthplace – a

progressive, midwife-driven service

·         Training site for the Family Medicine residency, and for residents in

emergency medicine, surgery, and obstetrics programs based at Baystate

Medical Center

Franklin Medical Center joined Baystate Health in 1986. Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.


For more information, please visit us online at:

or interact with us socially at or on Twitter @BaystateCareers


All correspondence can be directed to:

Cole Courtemanche, Heathcare Recruiter


Reports to the Clinical Manager but daily activities are coordinated by the RN. Performs a variety of technical tasks and bedside functions. Responsibilities include direct patient care, hygiene, skin care, mobility and monitoring. Multi skilled to needs of unit in performing duties relative to phlebotomy and EKGs. Expected to manage equipment and perform or assist in all procedures on unit. This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned.

Job Responsibilities: 

1) Provides age-appropriate care to patients.
Demonstrates the knowledge of developmental stages for the following age groups and applies developmental theories and concepts when implementing care for patients

2) Monitors basic physiological parameters.
Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by quarterly review of 5 records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in patient's normal drainage pattern, i.e.gastric, wound, blood.

3) Administers treatments and procedures in accordance with BMC policy/procedure.
Changes dressings within one hour of specified timeframe in accordance with established procedure. Provides postmortum care as directed by RN according to BMC policy. Performs all procedures outlined in nursing procedure manual within area of responsibility in accordance with specifications. Assists physicians with exams and simple procedures. Assures identity of patient by checking identification bracelet and identification band prior to performing any procedure.

4) Assists patients with elimination of body wastes.
Makes available or offers bedpan, urinal and emesis basin immediately after patient request as indicated by absence of patient complaints. Accurately labels and sends specimens of urine, feces and sputum with 30 minutes of specified time frame unless discussed with RN as evidenced by randon review of reports. Accurately measures and records intake and output in accordance with established policy as indicated by random review of intake and output forms. Administers enemas or Harris Drips as ordered in accordance with established procedure as observed.

5) Performs POC testing.

6) Assist in the delivery of ancillary services as directed.
Assists with treatment by following specified treatment plans developed for individual patients. Monitors patient's condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon observation made during patient related care. Provides treatment within the specified time frame. Documents treatments and activities consistently.

7) Communicates effectively with team and patients.
Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs.

8) Is knowledgeable of and initiates emergency procedures.
Responds effectively in emergency situations as observed. Maintains Patient safety at all times. Communicated effectively with appropriate personnel

9) Functions as a member of the team
Assists team members with clinical activities. Provides feedback related to the team process. Assists team members with non-clinical activities

10) Competencies and completion and maintenance of clinical recognition program for career ladder level.

Required Work Experience: 

1) One year of acute care experience

Preferred Work Experience: 

1) None Listed

Skills and Competencies: 

1) Proficient in reading and writing in English

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.





Basic Life Support – American Heart Association, Certified Nurse Aide – Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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