Unit Clerical Support - Baystate Health

Req#: R28762
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Per Diem
Shift: First

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a Per Diem Operations Associate/Cardiac Monitor Technician in Westfield Massachusetts!

SCHEDULE:

•   Per Diem

LOCATION:

•    Baystate Noble Campus

•    Westfield, MA

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need. 

RESPONSIBILITIES:

Reports to the Nurse Manager, but daily activities are coordinated by the charge nurse. Independently works with the patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical records, and facilitating smooth unit operations. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information. Facilitates bed management and patient throughput on the unit. Performs functions necessary to process direct admissions to the unit. Acts as a receptionist for visitors to the unit and also as a business partner to the department and clinical staff. Orients patients and families to the unit, answering routine questions.

QUALIFICATIONS:

This position is part of a career ladder and level will be determined by the organization. Unless otherwise required by certification, licensure or registration, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the minimally required education and/or experience listed. 

Level I:

Required : 

High School Diploma or GED

Previous clerical and customer service experience preferred in a healthcare setting

Skills and Competencies: 

Computer literate, good interpersonal skills Must take and pass required dysrhythmia course (telemetry) within 6 weeks of hire.

Level II:

Required :

High School Diploma or GED 

one year of Acute hospital experience

Skills and Competencies: 

Computer literate, good interpersonal skills Must take and pass required dysrhythmia course within 6 weeks of hire

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Basic Cardiac Life Support – American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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