Unit Clerical Support - Baystate Health

Req#: R3110
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: First

You will be responsible for:

  • Records and processes EKG monitor strips for defined cardiac patient populations.  Assures proper placement and maintenance of all monitoring equipment 
  • Daily activities are coordinated by the charge nurse
  • Independently works with patient and family centered care teams to insure all business functions related to processing patient information, managing documentation, organizing patient medical record and facilitating smooth unit operations
  • Files appropriate patient reports and other information for their records
  • Facilitates communication among staff, relaying messages/information
  • Facilitates bed management and patient throughput on unit
  • Performs functions necessary to process direct admissions to the unit
  • Acts as receptionist for visitors to unit and also as a business partner to the department and clinical staff
  • Orients patients and families to the unit, answering routine questions

What you will need:

  • High School Diploma or equivalent required.  Associate’s degree preferred. 
  • Previous clerical and customer service. 
  • Computer literate, good interpersonal skills. 
  • Critical thinking skills with proficient math aptitude. 
  • Ability to organize and prioritize workload in a fast paced environment.  
  • OAS Gold Training, Conflict Resolution Training, Delegation Training, Team Training
  • Computer testing will be required for typing, alpha numeric and numeric data entry; a minimum passing score is required
  • May under-fill hours/May under-fill level based on qualifications as below
  • Must take and pass required dysrhythmia course within 6 weeks of hire.

What You Need to Know:

  • 8 and 12 hour shifts available
  • Day and evening shifts available
  • part time and full time positions available

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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