Social Worker - Baystate Health

Req#: R28866
Category(s): Behavioral Health, Social Worker
Full Time / Part Time: Full-Time
Shift: First

Medical Social Worker at Community Health Centers

Through Integrated Behavioral Health, our Community Health Centers are seeking a Medical Social Worker to join our team. 

Resume required with application


  • 40-hr/week position

  • Monday-Friday


  • Community Health Centers in Springfield and surrounding areas


  • Excellent Compensation

  • High-quality, low-cost medical, dental and vision insurance

  • Generous PTO – up to 25 days in the first year, with scheduled earned increases

  • Continuing education support and reimbursement

  • First Time Home Buyers Financial Packages

  • Farm Share Memberships

  • 403b retirement company match & annual company contribution increase based on years of service

  • Free money coach advice from a certified professional

  • Wellbeing programs that include but are not limited to mental, physical, and financial health

  • Adoption assistance

  • Pet, home, auto and personal insurance

  • Life insurance

  • Work-life integration

  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!


  • Bachelors of Science (required)

  • A minimum of one year as a practicing social worker in a health care or social service setting is required. Equivalent experience in a healthcare setting internship will be considered.

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Our compensation philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers. All correspondence can be directed to recruiter:

Responsible for addressing the psychosocial issues that arise in the community health setting through a range of focused social work interventions and practices. Services are provided upon referral by clinicians, nursing staff/physicians, community contacts, or by patients or their families.  Services address those areas of psycho-social functioning that adversely affect or are affected by the patient’s social determinants of health.  Interventions include direct support of patients and families regarding emotional, financial, environmental, and safety issues, as well as appropriate referrals and coordination with other community agencies. The role is designed to assist patients, families, physicians, and other members of the healthcare team to work through an identified problem to positively affect the continuity of care and optimal outcome of healthcare services in the community setting.

Demonstrates knowledge about human behavior and theory; and about the psychosocial impact of disease on individuals and families as it relates to their age and stage of development..  Exhibits clear written and verbal communication skills.

Supports the mission and philosophy of the department as well as the Operating and Service Standards of Baystate Health. 

Job Responsibilities: 

1) Provides a comprehensive age-specific, psychosocial assessment of patients, including social, psychological, cultural, environmental, and financial information, and utilizes this information to develop a psychosocial treatment plan.  Incorporates cultural and spiritual variables into the assessment of abuse/neglect for children, disabled adults, elders, and others.  File reports with appropriate agencies as needed.

2) Ability to formulate treatment goals/plans with the patient and refer to other disciplines as needed. Supports patients' rights by treating their individual needs in the framework of their specific psychosocial, spiritual, developmental, and cultural variables.    

3) Coordinates and documents the transition of the care plan toward the desired outcome, making recommendations and revisions to the plan as indicated. Make referrals, as needed, to social service/community agencies and programs. Communicates and involves the health care team, patient, and family throughout the performance of this process.

4) Maintains all appropriate records and follows the department documentation policy. Demonstrates a clear understanding of Electronic Health Record documentation systems. Documents on-call interventions as indicated.

5) Adheres to the department's Policies and Procedures.  Meets productivity standards. Contributes to Ql activities when indicated to improve areas within clinical practice, or systems issues affecting the delivery of service. Shares in weekend and other special coverage needs as required by the department.

6) Collaborates with a multidisciplinary team to ensure appropriate post-clinic care plans are developed.  Assists healthcare providers in understanding the impact of the psychosocial variables.

7) Demonstrates professional growth and development by conference participation, membership in professional societies, and other activities to increase knowledge about medical conditions, social work practice, and knowledge of patient resources. Attends in-service and education programs to maintain and enhance knowledge of current theory and practice and to maintain licensure.  Seeks supervision and consultation from LICSW leadership as needed.

8) Supports the mission of Baystate Health to improve the health of the people in our community every day with quality and compassion. Demonstrate the Baystate Health core values of respect, integrity, service, teamwork, and innovation in all interactions with patients, families, colleges, and community partners.

9) This description covers the essential functions of the position. The incumbent is expected to perform other similar and related duties as assigned. Management has the right to add or change to job responsibilities at any time.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science (Required)


Licensed Clinical Social Worker – Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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