Medical Practice Other - Baystate Health

Req#: R16904
Category(s): Allied Health Clinical Professional, Medical Practice Other
Full Time / Part Time: Full-Time
Shift: First

Manager of Specialty Practices, Endocrine, Infectious Diseases, Travel Medicine  & Rheumatology

Reporting to the Program Director, the Manager is responsible for the daily, multi-disciplinary operations for Endocrine, Infectious Diseases, Travel Medicine.   The Manager is responsible for the assessment, planning and implementation of programs, processes and services that support the successful day-to-day operations of the practice(s).  In partnership with the Medical leadership, the Manager designs and implements initiatives that optimize financial and operational performance to achieve a high level of quality patient care, patient and provider satisfaction, as well as employee and provider engagement through a team-based approach. Key Responsibilities include:

  • Establishing & Maintaining Relationships and Professional Collaboration 
  • Processes and Procedures 
  • Customer Focus, Patient Satisfaction
  • Human Resource Management and Employee Engagement       
  • Performance Management 
  • Revenue Cycle Management
  • Budget management
  • Program Development and Project Management: 

Required Experience:

  • Bachelor’s degree in Business, Public Health or Health Management or related field preferred.
  • Minimum of 3-5 years of progressive management experience in healthcare setting that includes clinical operations 
  • A broad and thorough knowledge of: physician practice management and resource utilization; financial systems, budget management, reimbursement issues and regulations.
  • Excellent communication (both oral and written) and presentation skills.
    Strong customer service skills in a high volume setting.
  • Able to establish a working team and provide a high level of customer/patient satisfaction

Other :

  • Practice Locations: 3300 Main St., Dwight Street Longmeadow and 40 Wright St. Palmer
  • Practice Size- 23 Total FTE's. 13 of 23 are clinical team members ( RNs and Medical Assistants ) that report to a Clinical RN Supervisor

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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