Mental Health Counselor - Baystate Health

Req#: R26025
Category(s): Behavioral Health, Mental Health Counselor
Full Time / Part Time: Part-Time
Shift: First

Program Information:

Baystate Health’s Child Behavioral Health program was recently awarded a new 5-year federal grant from Substance Abuse and Mental Health Services Administration (SAMHSA) to expand the existing Baystate early childhood mental health program. This project will establish a center (Baystate Behavioral Health Center for Young Children and Families: CYCAF) targeting mental health issues in very young children and parent-child dyads / families. The funding from the grant will support a five-year effort to establish and grow this innovative center at Baystate. CYCAF has the overarching goal of expanding current early childhood mental health services at Baystate to build social and emotional wellness for infants and young children in the region by increasing availability and access to evidence-based early childhood mental health evaluation and treatment. This overarching goal will be accomplished through systematic implementation strategies including training, consultation and care coordination across child serving services that will lead to prevention, promotion, and intervention for early childhood behavioral health needs. This expansion project will focus on multi-generational mental health interventions and services that focus on early relational health for caregivers and young children between the ages of 0-5 years with demonstrated risk for or early signs of mental illness, including children with a history of in-utero exposure to substances. CYCAF will also prioritize families with infants and young children impacted by systemic disparities limiting access to quality mental health services and Latinx children. At the current time, this new innovative Center is in the planning stages, with formal funding of the Center to begin on October 1, 2023.


Responsible for the provision of quality social services to patients and/or families in an individual, or group setting, as well as collaboration, and/or education, with other members of the health care team. Principle duties related to direct clinical services. Responsible for addressing the psychological issues that arise in acute care and emergency department settings, through a range of focused Social Work interventions and practices. The role is designed to assist patients, families, physicians, and other member of the health care team to work through an identified problem to positively effect the continuity of care, and optimal outcome of healthcare services at BMC.

Job Responsibilities: 

1) Provides social services support, counseling and concrete services to identified patients and families, identifying areas of risk/safety, strengths/weaknesses.  Demonstrates sensitivity to the issue of culturally appropriate service and ability to identify spiritual matters.  Expected to obtain knowledge and expertise in assisting PCC's with local outpatient behavioral health referrals in the community and with early intervention, special education, and short-term residential program referrals.

2) Demonstrates knowledge of human behavior and interpersonal dynamics and can apply information to practice areas individually or in groups.

3)  Ability to formulate intervention goals/plans with the client and refer to other disciplines as needed.

4) Maintains all appropriate records and follows the department documentation policy. Oversees collection of encounter data, serves as the regional administrator for the MCPAP Live and assures the overall effective and efficient management of the regional MCPAP office. 

5) Demonstrates effective interdisciplinary skills.

6) Adheres to the department's Policies and Procedures. Meets productivity standards. Contributes to Q1 activities when indicated to improve areas within clinical practice or systems issues affecting service delivery.

7) Demonstrates professional growth and development through conference participation, membership in professional societies, activities to increase knowledge about illness, and increased understanding of patient resources.

8)  Supports team members by coordinating and maintaining schedules.

9)  Managing registration and billing of patients requiring face-to-face visits. .

10) Arranging appointments with local behavioral health providers.

Minimally Required Education

Bachelor's Degree in Social Work or related related field. Related experience may be considered in lieu of education requirements.

Preferred Work Experience: 

1) Two years experience in a healthcare setting with outpatient medical social work experience preferred


20-hrs per week

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science: Social Work


Certified Community Health Worker – Board of Certification of Community Health Workers

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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