Unit Clerical Support - Baystate Health

Req#: R16178
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: Third

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Wing Hospital (BWH). BWH is a community hospital with a wide range of inpatient, outpatient and behavioral health services located in Palmer, MA. The Emergency Department provides 24/7 emergency care with private patient rooms, trauma and behavioral health services is looking for an ES Associate to join our Team!

Department Description:

The Emergency Services Associate (ESA), provides an understanding approach to patient care, is responsive to patient needs, maintains confidentiality, and provides support to patients during examinations, testing and procedures and ensures smooth transitions during patient sessions. Provides patient centered care under the direction of the provider and administrative and clerical support in the department.  

Position Highlights: 

  • Member of a Multi-disciplinary dedicated team

  • PPE and Safety

  • Professional Development and Growth

  • Abundant Benefits


  • Part-time, 24 Hours Week

  • 7:00 pm to 7:30 am including some weekends and holidays

  • Position located at Baystate Wing Hospital, Palmer, MA


  • High school diploma or equivalent

  • Graduate of an accredited MA program, current EMT certification or higher, or equivalent training, or demonstrated competencies of ES I (evaluated by hiring manager) with minimum 1 year experience in a medical office.

  • CPR – Basic Life Support (BLS) through the American Heart Association.

  • Clerical/Administrative experience in ambulatory healthcare setting preferred

  • Excellent Interpersonal Skill, Computer and Phone Skills, familiar with operation of communications devices such as HEAR and CMED Radios.

Please submit resume with online application.

​For more information, please visit us online at: baystatehealthjobs.com!

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Basic Life Support – American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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