Patient Care Technicians - Baystate Health

Req#: R28535
Category(s): Clinical Support, Patient Care Technicians
Full Time / Part Time: Part-Time
Shift: Third

***SIGN-ON BONUS ELIGIBLE***

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Franklin Medical Center is looking for an Emergency Department Technician (ED Tech) to join our Emergency Department team in Greenfield, MA!

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

  • More than 200 physicians on active and courtesy staff
  • More than 24,000 Emergency Department visits annually
  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service.
  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
  • Franklin Medical Center joined Baystate Health in 1986

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

SCHEDULE:

  • 32 hours a week
  • Third shift (11P-730A)
  • Every other weekend and holiday

LOCATION:

  • Baystate Franklin Medical Center
  • Greenfield, MA
  • Onsite parking

THE ADVANTAGES OF WORKING WITH BAYSTATE!

  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service.
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health.
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health.
  • Onsite parking

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.  

QUALIFICATIONS:

  • Direct patient care experience 1-3 years
  • EMT, CNA, ED/Urgent Care experience or relative experience through the military medical units (Medic/Coreman training) preferred but not required.
  • American Heart Association BLS CPR

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

OUR COMPENSATION PHILOSOPHY:

We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Compensation offers do not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers

All correspondence can be directed to:

Cole Courtemanche, Healthcare Recruiter

cole.courtemanche@baystatehealth.org

Summary: 

Daily activities are coordinated by the RN. Performs a variety of technical tasks and bedside functions. Responsibilities include direct patient care; hygiene, skin care, mobility, transfers and monitoring. Multiskilled to needs of unit in performing duties relative to all phlebotomy, technical skills, assisting in procedures and EKGs. Expected to manage equipment in conjunction with unit leadership and perform or assist in all procedures on unit as an integral team member. Responsible for knowledge of set up and assists in laceration repair, simple procedures and patient prep for exams. Maintains room stocking in the department. Responsible for maintaining the lab area and all associated competencies for POC testing, phlebotomy and upholding regulatory requirements to maintain POC testing ability. Possesses knowledge in upholding department goals of patient care by maximizing throughput and expediting care in this emergency department setting.

This description covers the essential functions of the position. Incumbent is expected to perform other similar and related duties as assigned. Management has the right to change or add to the job responsibilities at any time.

Job Responsibilities: 

1) Provides age-appropriate care to patients.
Demonstrates the knowledge of developmental stages for a variety of age groups and applies developmental theories and concepts when implementing care for patients across the lifespan.

2) Monitors basic physiological parameters.
Takes and records routine vital signs within the specified timeframe as indicated by periodic review of documentation. Obtains and documents weights/heights, abdominal girths, head circumference (Pediatric Service) as per physician/nurse order 100% of the time as indicated by monthly review of patient records. Consistently reports any significant deviations in vital signs as outlined in the procedure immediately. Records and reports, 100% of the time, any change in patient's normal drainage pattern, i.e.gastric, wound, urine, blood. Documents findings in the patients EMR.

3) Administers treatments and procedures in accordance with BMC policy/procedures.
Changes dressings within one hour of specified timeframe in accordance with established procedure. Provides postmortum care as directed by RN according to BMC policy. Performs all procedures outlined in nursing procedure manual within area of responsibility in accordance with specifications. Assists physicians with exams and simple procedures. Assures identity of patient by checking identification bracelet and identification band prior to performing any procedure consistently utilizing PPID lab collection manager system. Follows established process and protocols for phlebotomy.

4) Assists patients with elimination of body wastes.
Makes available or offers bedpan, urinal and emesis basin immediately after patient request as indicated by absence of patient complaints. Accurately labels and sends specimens of urine, feces, wound cultures and sputum with 30 minutes of specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records intake and output in accordance with established policy as indicated by random review of intake and output forms and documents in the patients EMR.

5) Performs POC testing to include department specified testing, ISAT, Urisys, Glucose testing, Pregnancy testing and all QA associated with the POC testing function. Performs proficiency tests and participates in unit inspections to maintain laboratory regulatory status.

6) Assists with treatment by following specified orders as delegated by the RN or provider treatment plans. Monitors patient's condition during treatment and notifies appropriate personnel of unexpected occurrences. Provides information to RN based upon observation made during patient related care. Provides treatment within the specified time frame. Documents treatments and activities consistently.

7) Communicates effectively with team and patients.
Interacts with patients in a respectful and informative manner. Clearly communicates information related to patient care to the team. Recognizes culturally based patient and family needs. Keeps the patient's experience a priority.

8) Is knowledgeable of and initiates emergency procedures.
Responds effectively in emergency situations as observed by team members. Maintains Patient safety at all times. Communicates effectively with appropriate personnel.

9) Functions as a member of the team
Assists team members with clinical activities. Provides feedback related to the team process. Assists team members with non-clinical activities.

10) Maintains knowledge on current throughput and patient progress initiatives to maximize patient flow in the Emergency department. Actively engages in patient flow initiatives.

11) Compliance with duties and responsibilities will be monitored for adherence to requirements.

12) Provide for patient safety at all times by maintaining a patient room free of clutter and waste, implementing appropriate safety practices and protocols as per nursing intervention and direction.

Required Work Experience: 

1) Direct patient care experience 1-3 years

Preferred Work Experience: 

1) EMT, ED/Urgent care experience or relative experience through the military medical units (Medic/Coreman training)

Skills and Competencies: 

1) Proficient in reading and writing in English

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

GED or HiSET (Required)

Certifications:

Basic Life Support – American Heart Association, Certified Medical Assistant – Other, Certified Phlebotomy Technician – Other, Emergency Medical Technician (EMT) – Basic – National Registry of Emergency Medical Technicians

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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