Employee Training - Baystate Health

Req#: R18001
Category(s): Education, Employee Training
Full Time / Part Time: Full-Time
Shift: First

SIGN ON BONUS of $5,000 for experienced Nurse Educators!

Master's Degree Nursing Required

Resume required with application

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Wing Hospital (BWH).  BWH is a 74-bed community hospital with a wide range of inpatient, outpatient and behavioral health services located in Palmer, MA. 

Job Responsibilities: 

1) Collaborates with HR Workforce Planning team to develop a robust system and database to capture and catalog trend top reasons nurses consider leaving the organization.

2) Work with HR Workforce Planning to develop a career develop matrix to promote and support the RN clinical advancement (patient acuity/population changes) within the health system.

3) In the spirit of appreciative inquiry, catalog what the nurses like most about their unit experience. Examples include coworkers, patient population, flexible schedules, learning experiences, growth opportunities, and his/her Nurse Manager.

4) Conduct routine conversations with nurses whose retention may be at risk. Retention conversations are confidential and aim to resolve a problem. Nurses contact the Nurse Retention Coordinator directly, or may do so through the encouragement of their Nurse Manager or a colleague.

5) Conduct routine focus groups to explore Gallup and NDNQI results, as well as verbatim comments to uncover opportunities to improve the work environment and enhance retention rates.

6) Ensure the Advanced Workforce Scheduler and other scheduling best practices are being utilized to the fullest to maximize the nurses' control over their work schedule and that planned time off can be easily obtained.

7) Provide 1:1 counseling to nurses and Nurse Managers and work collaboratively to resolve issues and concerns. Serve as a mediator for the nurse to give feedback to the Nurse Manager.

8) Play an active role in recognition efforts by collaborating with Nursing Staff Development on monthly preceptor recognition/developmental sessions for RN preceptors, Professional Nurse Recognition Program and Baystate Celebrates.

9) Acts as the department educator for the emergency department, staying up to date on care initiatives across BH. Coordinate staff orientation and ongoing clinical competencies for the emergency department staff.

10) Offer career counseling and coaching that includes resources on obtaining certification and advancing formal education leveraging the Nursing Forgivable Loan program and other funding sources to support the attainment of career goals.

11) Work collaboratively with Communications, Marketing and Talent Acquisition to provide feedback to enhance our future hiring processes and enhanced RN loyalty to BH.

12) Participate in general orientation of new staff and contribute to the onboarding of new staff on the unit.

13) Meets with nurse managers and educators where new staff are hired.

Required Work Experience: 

1) 3-5 years nursing experience

Preferred Work Experience: 

1) Emergency Room experience

Full-time 1st shift/40 hours

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Diploma in Nursing: Nursing, Master of Nursing (Required)


Registered Nurse – State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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