Social Worker - Baystate Health

Req#: R18613
Category(s): Behavioral Health, Social Worker
Full Time / Part Time: Full-Time
Shift: First

Summary Description:

The Family Advocacy Center is a nationally accredited Children’s Advocacy Center; a child-focused, community oriented, facility-based program in which representatives from multiple disciplines and agencies engage in the coordinated assessment, treatment and support of children and non-offending families and living with suspected or confirmed child abuse and maltreatment.

The FAC Commercial Sexual Exploitation of Children (CSEC) Coordinator is a part of a team supporting and providing medical and forensic evaluation services, and case management for children and their non-offending caretakers, who may have been the victim of child sexual abuse, sexual exploitation, physical abuse, and/or witness to domestic violence.  The team will also provide case management services for children and adults being served as part of current FAC service grants, to include but not limited to those who have lost a loved one to homicide who are a part of the Homicide Bereavement Program.  The team is led by the Victim Services Supervisor.  This team will work together with the FAC Medical Directors, the medical and mental health teams, the Multidisciplinary Team (MDT) and the Hampden County Coalition to Identify and Prevent the Sexual Exploitation of Children to provide comprehensive services coordination.

In addition, the FAC CSEC Coordinator will work collaboratively with community medical, government, and service agencies in order to provide best treatment to victims. They will also work closely with the grants management team to report data for any grant funded services.

Adheres to system and department compliance policies, and any and all applicable laws and regulations. Performs other duties as assigned.

Job Requirements:

1) Triages, coordinates and tracks referrals of children with the concern of child sexual exploitation.


2) Provides case management for children and non-offending parents and care-takers for those high risk or been sexually exploited as needed.


3) Completes an assessment of the acute and ongoing practical, medical and mental health needs of children and families who are identified as CSEC risk.


4) Makes appropriate referrals, provide appropriate guidance, track and case manage families after assessment to meet those needs.


5) Responsible for coordination and and scheduling of CSEC case meetings as appropriate. Responsible for the facilitation of the meetings and ongoing follow-up among partner agencies.


6) Collaborates with the District Attorney’s office, law enforcement agencies, Department of Children and Families, and other service organizations to maximize coordinated services and effective intervention for CSEC youth.


7) Facilitation of the steering committee and advisory board of the Hampden County Coalition to Identify and Prevent the Sexual Exploitation of Children. Coordination of the steering committee subgroups.


8) Participates in monthly statewide CSEC Coordinator meetings. Collaborates and coordinates care with other county providers and law enforcement.


9) Coordination of all outreach CSEC meetings both internally at the Family Advocacy Center and externally with our partner agencies. Responsible for the facilitation of the meetings and ongoing follow-up among partner agencies.


10) Coordination of all CSEC trainings on identification, engagement, and connection to resources both internally at the Family Advocacy Center and externally with our partner agencies. Provides trainings on regular basis.


11) Coordinates the tracking and reporting services provided under the auspices of grant funding with reporting to Victim Services Supervisor and grant management team.


12) Meets with families to provide crisis intervention, assessment and services before, during, and following multidisciplinary forensic child abuse interview. Assesses need for ongoing treatment and social services for child, parent or caretaker.


13) Obtains and documents case information at first contact, to support appropriate medical evaluation of referred cases. Provides clinical telephone intake for child abuse evaluation programs at the Family Advocacy Center.


14) Provides back up and support to case management team when deemed appropriate.


15) Attends required trainings as part of accreditation requirements.



Minimally Required Education: 

Bachelor's Degree in Human Services or related field

Preferred Education:  

Master's Degree in Human Services or related field


Minimally Required Experience:

Three or more years experience in a coordinator role required.

Preferred Experience:

Experience working with CSEC victims strongly preferred.  Also experience in DCF, DYS, Human Trafficking or Domestic Violence with the required education listed also will be considered.


Grant Funded position


Full-time 40-hour position

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Master of Science: Human Services (Required)


Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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