Research Support - Baystate Health

Req#: R29626
Category(s): Research, Research Support
Full Time / Part Time: Full-Time
Shift: First

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Rehabilitation, a comprehensive rehab program providing services throughout western Massachusetts is looking for a full time Clinical Research Coordinator I to join our team in Springfield, MA.


  • Teamwork, flexibility, peer support


  • Monday – Friday – 8:00am – 4:30 pm
  • Full time – 40 hours


  • 3601 Main Street
  • Springfield, Massachusetts


  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO – up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Onsite parking (Wing, Noble and BFMC posting only)

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.  We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.  


  • Clinical Research Coordinator certificate from the Association of Clinical Professionals  

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Job Summary: 

The Clinical Research Coordinator I will be the primary administrator of site, will monitor the research plan and protocol, ensure subject enrollment goals are being met and that analyses are occurring on time. He/she will also managing the components of the project, including: the IRB responsibilities, assisting with the functioning of the DSMB, Patient Advisory Board, and Stakeholders Advisory Board, and working closely with the Principal Investigator.

Job Responsibilities: 

1) Conducts study tasks that are moderately complex in accordance with established protocols or guidelines

2) Works with patients & families. May conduct screening of patients for inclusion in non-interventional studies based on predetermined criteria.

3) Assists with study procedures and the collection of complex data.

4) Assists in screening of patients for inclusion in interventional studies based on predetermined criteria.

5) Assists with/conducts informed consent process for non-interventional studies with the PI/SubI available for questions.

6) Assists with the informed consent process for interventional studies.

7) Assists with patient education regarding protocol and requirements.

8) Contributes to preparation, submission, and maintenance of regulatory documents.

9) Contributes to and maintains study and patient files in a highly organized manner.

10) May contribute to development of study specific source and site documentation.
Secures study and patient files to ensure confidentiality.

11) Performs actual tasks. Records & Organizes Data. Contributes to and maintains source documents and case report forms.

12) Compiles information for interpretation.

13) Works in collaboration with IRB, SPA, and other BMC areas for study success.

14) Responsibilities may include meetings and collaboration with sponsor/CRO for study success.

15) Responsibilities may include travel as needed for Investigator Meetings, etc.

16) May assist in coordinating and supervising assigned study activities.

17) May assist with training of lesser qualified study personnel

18) Provides feedback on the performance of Research Assistant staff for performance evaluation purposes.

Required Education: 

High School / GED

Required Work Experience: 

Solid knowledge of medical terminology.

Solid knowledge of State and Federal Regulations and Guidance's as they relate to research.

Highly detail-oriented individual with excellent interpersonal and time management skills.

Skills and Competencies: 

1) Solid knowledge of medical terminology


Holds specialty certification in clinical research through an approved accrediting organization or college/graduate program. Must obtain CCRP certification when eligible, it may take up to 2 years to be eligible

Additional Certifications/ Training may be required by clinical are Additional Certifications/ Training may be required by clinical area.


We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Certified Clinical Research Professional – Association of Clinical Research Professionals, Within one year of elgiblity must obtain Certified Clinical Research Professional – Association of Clinical Research Professionals – other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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