Pharmacy - Baystate Health

Req#: R15456
Category(s): Allied Health Clinical Professional, Pharmacy
Full Time / Part Time: Full-Time
Shift: First


We are looking for a Certified Pharmacy Technician III to join our Pharmacy team!

Up to $1,800 sign on bonuses! (external applicants)

Resume required with application


  • 40 hours, day shift, every other weekend and rotating holidays
  • Greenfield, MA


  • MA Pharmacy Tech Registration Required

Baystate Franklin Medical Center is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities, BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.

  • More than 200 physicians on active and courtesy staff
  • More than 24,000 Emergency Department visits annually
  • More than 400 babies delivered each year in The Birthplace – a progressive, midwife-driven service
  • Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
  • Franklin Medical Center joined Baystate Health in 1986

Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.

For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers

All correspondence can be directed to:

Cole Courtemanche, Healthcare Recruiter

Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the Pharmacy Technician Supervisor(s) and the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned.  Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

Demonstrate commitment and dedication to patient-centered delivery of care


Employee is expected to:

  • Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services.  The incumbent serves as a representative of the department both inside and outside of the Pharmacy and Hospital and must adhere to system and department compliance policies, and any applicable laws and regulations and the Baystate Operating Principles.
  • The certified pharmacy technician III is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g. carousel) and cabinets (e.g. Pyxis machines) as well as various medication trays and carts. 
  • Additionally, these team members support specialty roles in the department, including non sterile (USP 795), sterile (USP 797) and hazardous (USP 800) compounding, or serve as a lead educator for a specific area or pharmacy function.
  • All of these individuals are expected to serve as dedicated trainers in these specialty areas (USP 795, 797, 800).
  • Understand major job responsibilities and performance factors that help meet the responsibilities which include:
  • Drug Distribution
  • Dedication to Quality Improvement Initiatives
  • Customer Service & Teamwork
  • Attendance

Demonstrate commitment and dedication to patient-centered delivery of care, including a thorough understanding of drug distribution workflows focusing on medication safety, quality and value; and participation in quality improvement initiatives.

Adheres to system and department compliance policies, and any and all applicable laws and regulations.

Performs other duties as assigned.

Job Responsibilities: 

1) Distributive Pharmacy Services:

  • Demonstrates a thorough understanding of the duties and responsibilities of the position to which he/she is assigned and performs various functions associated with the institutional drug distribution system and in accordance with regulatory and compliance standards. This includes, but is not limited to:
  • Obtains a basic knowledge of the general chemical and physical properties of drugs handled in the pharmacy department. This includes identifying medications that are light sensitive, requires refrigeration, are caustic, or poisonous.   Employee is also able to use reference books to locate stability information or material safety data sheets
  • Operates automated technology (Pyxis, compounders, computers, etc.) in accordance to policy, procedures and manufacturing instructions.
  • Appropriately utilizes the automated dispensing machines to facilitate medication dispensing in accordance with BH policy and procedure.

2) Dedication to Quality Improvement Initiatives:

  • Accurately refills, checks, locks and stickers code carts according to policy/procedure.
  • Understands the various satellites and shifts and is familiar with the various specialty areas and procedures (Chemotherapy, ORs, IDS, BOSC, NICU, etc)
  • Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications
  • Gains an understanding of population-specific preparation procedures (geriatric, adult, pediatric, and neonatal dosage forms and products)

3) Customer Service & Teamwork:

  • Interacts effectively with other members of the department and health care team on a regular basis. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information.
  • Triages orders, determines priorities, processes orders and notifies the pharmacist as appropriate.
  • Receives and refers incoming calls for the department, handles pharmacy window.
  • Leadership/Training and Orientation: Serves as trainer and educator for employees being training in specialty areas

4) Attendance:

  • Employee is aware of and follows BH attendance policy

Required Work Experience: 

  • 2 years of experience as a Pharmacy Technician in an acute care setting and USP 795/797 experience.

Skills and Competencies: 

  • Possesses good interpersonal, verbal, and written communication skills
  • Understands the principles of staff engagement
  • Proficient in computer skills (MS Word, Excel, PowerPoint) preferred
  • Ability to work independently
  • Demonstrated math skills

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Certified Pharmacy Technician – Pharmacy Technician Certification Board

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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