Pharmacy - Baystate Health
Category(s): Allied Health Clinical Professional, Pharmacy
Full Time / Part Time: Full-Time
Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the Pharmacy Technician Supervisor(s) and the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.
Demonstrate commitment and dedication to patient-centered delivery of care
Employee is expected to:
Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The incumbent serves as a representative of the department both inside and outside of the Pharmacy and Hospital and must adhere to system and department compliance policies, and any applicable laws and regulations and the Baystate Operating Principles.
The certified pharmacy technician I is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g. carousel) and cabinets (e.g. Pyxis machines) as well as various medication trays and carts.
Understand major job responsibilities and performance factors that help meet the responsibilities which include:
Dedication to Quality Improvement Initiatives
Customer Service & Teamwork
Demonstrate commitment and dedication to patient-centered delivery of care, including a thorough understanding of drug distribution workflows focusing on medication safety, quality and value; and participation in quality improvement initiatives.
1) Distributive Pharmacy Services:
Demonstrates a thorough understanding of the duties and responsibilities of the position to which he/she is assigned and performs various functions associated with the institutional drug distribution system and in accordance with regulatory and compliance standards. This includes, but is not limited to:
Obtains a basic knowledge of the general chemical and physical properties of drugs handled in the pharmacy department. This includes identifying medications that are light sensitive, requires refrigeration, are caustic, or poisonous. Employee is also able to use reference books to locate stability information or material safety data sheets
Operates automated technology (Pyxis, compounders, computers, etc.) in accordance to policy, procedures and manufacturing instructions.
Appropriately utilizes the automated dispensing machines to facilitate medication dispensing in accordance with BH policy and procedure.
Accurately prepares and distributes
2) Dedication to Quality Improvement Initiatives:
Accurately refills, checks, locks and stickers code carts according to policy/procedure.
Understands the various satellites and shifts and is familiar with the various specialty areas and procedures (Chemotherapy, ORs, IDS, BOSC, NICU, etc)
Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications
Gains an understanding of population-specific preparation procedures (geriatric, adult, pediatric, and neonatal dosage forms and products)
3) Customer Service & Teamwork:
Interacts effectively with other members of the department and health care team on a regular basis. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information.
Triages orders, determines priorities, processes orders and notifies the pharmacist as appropriate.
Receives and refers incoming calls for the department, handles pharmacy window.
Required Work Experience:
1) Previous technician (acute/retail setting) experience required
Preferred Work Experience:
1) None Listed
Skills and Competencies:
1) Possesses good interpersonal, verbal, and written communication skills
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
GED or HiSET (Required)
Certified Pharmacy Technician – Pharmacy Technician Certification Board, Pharmacy Technician – Other
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.