Pharmacy - Baystate Health

Req#: R26376
Category(s): Allied Health Clinical Professional, Pharmacy
Full Time / Part Time: Per Diem
Shift: First

As a Certified Pharmacy Tech at Baystate Wing Hospital, your essential functions include; under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the Pharmacy Technician Supervisor(s) and the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

Employee is expected to: Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The certified pharmacy technician II is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g. carousel) and cabinets (e.g. Pyxis machines) as well as various medication trays and carts. Additionally, these team members support specialty roles in the department, including non sterile (USP 795), sterile (USP 797) compounding or the medication history program and are qualified to serve as dedicated trainers in these specialty areas.

The certified pharmacy technician II team members are expected to understand major job responsibilities and performance factors that help meet the mission and vision of the department and organization. These include a strong dedication to customer service, teamwork and attendance which impact the patient experience; a thorough understanding of drug distribution workflows focusing on medication safety, quality and value; and exhibit dedication and commitment to understanding, identifying and participation in quality improvement initiatives.

Demonstrate commitment and dedication to patient-centered delivery of care

Job Responsibilities: 

  • Demonstrates a thorough knowledge and understanding of the various roles, duties and responsibilities of pharmacy technicians as well as pharmacy operations in the organization in order to perform these functions associated with their roles to support the drug preparation and distribution system in accordance with regulatory and compliance standards. The Certified Pharmacy Technician II is expected to support the functions of the Certified Pharmacy Technician I duties and responsibilities, including central pharmacy drug distribution (e.g. carousel); automated dispensing cabinets (e.g. Pyxis) and OR area management (carts/kits/trays/anesthesia machines) in addition to participation in sterile (USP 797) and non-sterile (USP 795) compounding, or the technician-led medication history program.
  • Accurately prepares medication trays and kits and medication inventory for dispensing to the patient care unit, including new doses, Pyxis refills, and controlled substances in accordance with departmental and organizational policies and procedures.
  • Maintains a working knowledge of the general chemical and physical properties of drugs handled in the pharmacy department. This includes identifying medications that are light sensitive, requires refrigeration, are hazardous, or high-alert. Employee is also able to use reference books to locate stability information or material safety data sheets as needed.
  • Operates automated technology (Pyxis, compounders, computers, etc.) in accordance to policy, procedures and manufacturing instructions. Appropriately utilizes the automated dispensing machines to facilitate accurate and timely medication dispensing to patient care areas in accordance with BH policy and procedure.
  • Assists the purchasing staff with functions related to drug purchasing and inventory control as needed.
  • Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications. Understands population-specific preparation procedures (geriatric, adult, pediatric, and neonatal dosage forms and products)
  • USP 795 Non-Sterile Compounding: Maintains a thorough base knowledge, understanding and level of proficiency will all aspects of the USP 795 and associated regulatory requirements surrounding the compounding, repacking and dispensing policies and procedures.
  • USP 797 Sterile Compounding:Maintains a thorough base knowledge, understanding, and level of proficiency with all aspects of USP797 to assure adherence to the policy and procedures surrounding sterile compounding. Maintains proficiency by completing all required training and/or practice including but not limited to Critical Point Education Competencies, Glove Fingertip/Media Fill Kit testing, and Wet Lab. Maintains proficeincy and compliance in the utilization of IV workflow management technology (Dose Edge) and parenteral nutrition compounding technology as applicable per the departments policies and procedures.
  • Pharmacy Technician-led Medication History:

– Collects an accurate best possible medication list of the patients home medications in anticipation of hospital admission.
– Gathers information for best possible medication list from various resources (patient interviews, physician offices, community pharmacies, historical encounters, extended care facilities, or other acute care facilities) to ensure a complete and accurate entry into the hospitals electronic health record.
– Effectively communicates with other health care professionals to prioritize patient care and identify patient specific needs.
– Accurately enters the home medication list into the information system for utilization by the provider responsible for admitting the patient.
– Updates the medication list in a timely manner so it can be used as the foundation for the patients admission medication orders.
– Directs any unresolved issues to the admitting provider

  • Participates in the training and/or orientation of new pharmacy employees as needed.
  • Interacts effectively with other members of the department and health care team on a regular basis. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information. Triages orders, determines priorities, processes orders and notifies the pharmacist as appropriate. Receives and refers incoming calls for the department, handles pharmacy window.
  • Employee is aware of and follows BH attendance policy
  • Participates in the BH staff development program – Performance Evaluation (PE) and works to meet departmental, professional, and personal goals.

What you will need?

  • High school diploma or equivalent
  • Current Massachusetts Registered Pharmacy Tech – PTCB/Technician Certification
  • Acute care experience and/or USP 795 or 797 pharmacy experience
  • Possesses good interpersonal, verbal, and written communication skills
  • Understands the principles of staff engagement
  • Proficient in computer skills (MS Word, Excel, PowerPoint) preferred
  • Ability to work independently
  • Demonstrated math skills

Other Information:

Position located at Baystate Wing Hospital, Palmer MA

Per diem

Please submit resume with online application

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Certified Pharmacy Technician – Pharmacy Technician Certification Board

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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