Inpatient Direct Care Nurses - Baystate Health

Req#: R21956
Category(s): Nursing, Inpatient Direct Care Nurses
Full Time / Part Time: Full-Time
Shift: First

**SIGN ON BONUS UP TO $12,000**

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking for a full-time Assistant Nurse Manager to join our Renal and Transplant team!

Summary Description:

Under the direction of the Director of the Renal and Transplant Service Line, the Assistant Nurse Manager (ANM) is responsible for performing a full range of tasks to monitor and ensure excellence and quality in service line performance. The ANM Renal Service Line is accountable for the safety, quality, effective and efficient management of the renal service line clinical procedures and processes while leading the day-to-day operations of the dialysis unit. As a member of the leadership team, expectations are that the ANM facilitates ongoing communication with team members and interdepartmental resources and effectively identifies workflow strategies that ensure the effective delivery of safe, quality, patient-centered care.

The ANM creates a work environment that supports staff engagement and is built on the foundation of BMC core competencies of collaboration, courage, ownership, service focus, values differences, and core values of respect, integrity, teamwork, and lifelong learning.

The ANM is an integral participant in the education of staff specific to service requirements. The ANM maintains clear understanding of hospital vision, philosophy, objectives, policies and procedures. The incumbent is a role model who demonstrates BHS operating principles and behaviors. Responsibility is centralized within seven major areas: clinical practice, leadership, collaboration, professional development, management of the environment, finance, and strategic planning.

Job Requirements:

1) Clinical Practice and Quality Outcomes: The Assistant Nurse Manager may be called upon to administer direct nursing care to patients and serves as a clinical resource and role model of clinical excellence for staff. Delivers service promise as evidenced by metrics in all unit practices and programs. Provides leadership collaboratively with the Nurse Manager in proactively developing quality-driven and cost-effective initiatives. Initiates and partners with the Nurse Director to lead and achieve outcomes in service-based performance improvement efforts.

2) Human Resource Leadership: The Assistant Nurse Manager, in collaboration with the Nurse Director, leads a positive work environment that facilitates the delivery of excellent patient and caregiver experiences. Staffs are highly engaged, as evidenced by relevant metrics. Individual and collective practices reflect the Core principles of Magnet. Initiates and manages necessary change, providing support and resources to staff. Seeks opportunities to build working alliances with other professional groups. Creates opportunities for Shared Governance in order to solve problems effectively. In alignment with the Director, is responsible for: recruiting & hiring; staff development; recognition; retention; establishing performance expectations for success; delivering performance appraisals and provides both written and verbal feedback as well as implementing corrective actions.

3) Management of the Patient Care Environment: The Assistant Nurse Manager is a leader who is highly visible in the department and is responsible for the effective management of patient progress and outcomes of care. Leads collaborative efforts with other departments and disciplines to meet patient care needs. Accountable for unit issues in collaboration with the Director, including the adequacy of appropriate materials and equipment, until resolution occurs.

4) Financial Growth and Stewardship: The Assistant Nurse Director is accountable for managing within budget in collaboration with the Nurse Director, as evidenced by metrics. Stewards financial resources and promotes growth by developing business plans and budgets for their unit in collaboration with the Nurse Director per organizational goals and other relevant factors. Establishes expectations with the Nurse Director and holds accountable staff regarding the delivery of high-quality, affordable care. Responds to budget variances in a proactive, timely manner in partnership with the Nurse Director.

5) Operational Planning:  The Assistant Nurse Manager, in concert with the Nurse Director, sets a progressive pace for performance improvement and, based on an assessment of internal and external influences, creates and implements plans that have a positive impact on the delivery of patient care and a positive work environment. Makes healthcare operations decisions /problem resolution to facilitate proper and timely patient flow on the unit and effective operations of the unit. Establishes staffing plans that respond to changing needs of the unit.

6) Staff education/training, the establishment of a learning environment in partnership with a Nurse Educator. Actively involved in the professional development of the clinical staff.   

7) Facilitates staffing models necessary to support case volumes and acuity.

8) Evaluates clinical processes and workflows to ensure efficiency and facilitate appropriate change.

9) Responsible for direct nurse supervision on weekends and off shifts, in partnership with the clinical supervisor.

10) Evaluates clinical documentation to ensure completion and accuracy.

11) Collaboration: The Assistant Nurse Manager collaborates with other members of the healthcare team to ensure the delivery of all services is coordinated to meet patient-specific care needs. The ANM, as a member of the Renal Services leadership team, is expected to participate in team meetings, committees, and projects as necessary.

12) Quality and Regulatory: Knowledge of CMS, DPH, and other dialysis regulatory requirements, works collaboratively with BH quality department and the Chief Regulatory Officer, and participates in quality meetings and other activities as necessary.

13) Maintains quality control measures through compliance audits as identified by Director.

Minimally Required Education:

Bachelor's Degree in Nursing

Minimally Required Experience:

Minimum of 3-5 years of experience in a related setting

Preferred Experience:

Certified Dialysis Nurse- professional development goal within 1 year of hire.


Excellent verbal, written communication, and interpersonal skills. Ability to work in partnership with physicians and other clinicians. Good analytical skills. Comfortable working with data and metrics. Familiarity with Microsoft Office applications.  


For more information, please visit us online at: or interact with us socially at or on Twitter @BaystateCareers.

All correspondence can be directed to:

Monique M. Jesus, Associate Recruiter

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



Bachelor of Science: Nursing (Required)


Advanced Cardiac Life Support – ACLS, Basic Life Support – American Heart Association, Certified Dialysis Nurse – Nephrology Nursing Certification Commission, Registered Nurse – State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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