Patient Care Technicians - Baystate Health

Req#: R28406
Category(s): Clinical Support, Patient Care Technicians
Full Time / Part Time: Per Diem
Shift: First


The Apprentice Nurse Program (ANP) will function in a supportive role to a registered nurse and work collaboratively with the health care team in the management of patient care.  This position allows the student to gain experience in providing care to a diverse patient population and to develop strong communication and organizational skills.  Students will report to the Manager of the Nurse Residency Program/and or Nursing Unit Manager or designee. Clinical responsibility will be coordinated by the clinical supervisor. ANPs will perform direct patient care (hygiene, skin care, mobility, and assistance with elimination needs), obtain and record vital signs, collect laboratory specimens, document intake/output, communicate effectively with patients/staff, promote patient safety and function as a team member within the health system.  

Adherence to Baystate Health and department compliance policies and all applicable laws and regulations is mandatory.

ANP leadership are committed to conversations with ANP members to meet the individual needs of the student.


1) Provides age-appropriate care to patients.

Demonstrated knowledge of developmental stages for the following age groups and applies developmental theories and concepts when implementing care for patients.

2) Assists patients with the elimination of body wastes.

Offers assistance to bathroom, or provides bedpan, urinal, commode, or emesis basin immediately after patient request as indicated by the absence of patient complaints. Accurately labels and sends specimens of urine, feces, and sputum within 30 minutes of the specified time frame unless discussed with RN as evidenced by random review of reports. Accurately measures and records height, weight, and vital signs in accordance with established policy as indicated by random review of intake and output forms.

3) Performs POC testing

4) Communicate with staff about any potentially dangerous or life-threatening situations 

5) Communicates to staff to provide high-quality care and treatment

Communicates effectively with team, patients, and family to promote patient safety. Interacts with patients in a respectful and informative manner; clearly communicates information related to patient care to the team; recognizes culturally based patient and family needs.

6) Is knowledgeable or emergency procedures and resources and is ready to act in the event of an emergency.

7) Assists in the delivery of ancillary services as directed

8) Assists with clerical/support activities related to physician practice and treatment activities.

Works to ensure proper scheduling of patients for ancillary services. Recognizes when the referral is needed from a third-party provider and communicates a need to coworkers in a timely manner.

9) Assists clerical staff as available in preparing charts for scheduled appointments. Assure patients have been registered and all insurance information is in order prior to processing patients for services. Record and file laboratory/radiological testing results and other pertinent information in the patient record in a timely fashion as evidenced by the manager's review.

10) Monitors patients during treatment and notifies RNs of changes

Required Education

RN program students actively enrolled and participating in an accredited nursing program

Preferred Education


Required Experience

Successfully complete one full semester of clinical rotation or previous experience as an ANP/ CNA/ MA/ HHA/ EMT/PCT/Medic or applicable patient care experience.

Preferred Experience


You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.



GED or HiSET (Required)


Basic Life Support – American Heart Association

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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